Vim li cas Software Kev Pabcuam Ncaj Ncees thiaj tsis ua haujlwm ntawm Cov Khoom Siv POS uas raug kaw?

Ib qho kev pab cuam rau cov neeg siv khoom tsis ua haujlwm ntawm lub POS terminal vim muaj ib qho laj thawj ntau dua li lwm qhov: cov khoom siv kho vajtse yeej tsis tau tsim los kom cia cov software sab nraud nkag mus. Cov khw muag khoom yuav lub platform rau cov neeg siv khoom, kos npe rau daim ntawv cog lus, npaj nyiaj txiag rau kev tso tawm - tom qab ntawd pom tias lub operating system ntawm lub terminal, SDK, lossis daim ntawv pov thawj them nyiaj thaiv kev koom ua ke tag nrho. Qhov no tsis yog teeb meem software. Nws yog teeb meem ntawm cov khoom siv kho vajtse, thiab nws tshwm sim yuav luag txhua zaus uas tus tub luam sim ntsia lub pos system nrog cov haujlwm ntawm cov kev pab cuam rau cov neeg siv khoom rau ntawm lub terminal uas tau tsim los ua lub cuab yeej them nyiaj kaw es tsis yog lub cuab yeej qhib computer.
Ua ntej yuav ntsuam xyuas ib lub platform twg, nws yuav pab kom koj daws tau qhov teeb meem ntawd. lo lus nug tseem ceeb txog yam uas lub POS terminal ua tau thiab ua tsis tau nrog cov ntaub ntawv khoom plig — vim tias cov lus teb nyob ntawm cov khoom siv hauv qab nws, tsis yog cov npe ntawm cov software loyalty.
Tsab xov xwm no piav qhia txog cov laj thawj tshwj xeeb uas ua rau cov tshuab pos uas muaj kev ncaj ncees ua tsis tau zoo ntawm cov khoom siv kaw, "locked-down" txhais li cas ntawm OS thiab qib ntawv pov thawj, thiab daim ntawv teev cov kev ntsuam xyuas zoo li cas rau cov tub lag luam uas xav tau lub tshuab pos uas ua haujlwm tau zoo hauv kev tsim khoom.

1. Lub ntsiab lus tiag tiag ntawm "Locked-Down POS Hardware" yog dab tsi?

Cov khoom siv POS uas raug kaw yog lub tshuab uas cov chaw tsim khoom txwv tsis pub cov ntawv thov twg khiav tau, cov peev txheej hauv lub cev twg cov ntawv thov ntawd tuaj yeem nkag mus, lossis ob qho tib si. Qhov no yog kev xaiv tsim tshwj xeeb, tsis yog qhov tsis zoo. Cov tshuab them nyiaj ib txwm muaj - cov chav ua haujlwm saum rooj uas tsim los rau kev lag luam EMV thiab PIN - tau ntawv pov thawj rau PCI PTS POI cov qauv uas kho tag nrho cov khoom siv ua ib qho chaw them nyiaj ntseeg siab. Kev ntxiv ib lub app loyalty rau qhov chaw ntawd keeb kwm txhais tau tias ntxiv txoj kev code tsis tau txheeb xyuas ib sab ntawm cov ntaub ntawv tus neeg tuav daim npav, uas cov hom kev them nyiaj thiab cov neeg yuav khoom tsis pub.
Peb yam khoom siv kho vajtse txhais tau tias lub davhlau ya nyob twg raug kaw:

• ● Ib lub operating system uas kaw los yog txwv tsis pub siv ntau yam uas tsis muaj app store thiab tsis muaj sideloading path.
• ● Tsis muaj SDK uas tau tshaj tawm, lossis SDK txwv rau kev teeb tsa daim ntawv txais nyiaj thiab kev hu xov tooj yooj yim.
• ● Ib qho qauv firmware uas siv tau ib daim ntawv thov xwb, qhov twg lub app them nyiaj yog tib lub app uas lub cuab yeej khiav.

Cov cwj pwm no tsis muaj ib qho twg uas tsis yog lawm. Cov khoom siv uas muaj daim npav tshwj xeeb los ntawm cov neeg muag khoom qub tau tsim los ua li no kom txo qhov kev tshuaj xyuas PCI DSS. Qhov teeb meem tsuas yog tshwm sim thaum tus tub luam xav tias tib lub tshuab no kuj tseem yuav khiav ib qho pos nrog cov module kev pabcuam ncaj ncees, CRM sync, lossis ib qho app kev lag luam - cov peev xwm uas cov khoom siv kho vajtse yeej tsis tau ntawv pov thawj lossis tsim los txhawb nqa.

2. Vim li cas Loyalty Software thiaj tawg rau ntawm Closed POS Architectures

Kev sib koom ua ke ntawm cov neeg ncaj ncees ua tsis tiav ntawm cov qauv kaw vim peb qhov laj thawj rov tshwm sim: cov cai sandboxing txwv tsis pub nkag mus rau cov ntaub ntawv, kev teeb tsa SDKs tshwj xeeb, thiab cov voj voog hloov kho firmware nres cov yam ntxwv.

2.1 Cov Cai PCI PTS Sandboxing Txwv Tsis Pub Cov Neeg Thib Peb Nkag Mus Rau Cov Ntaub Ntawv

PCI PTS POI version 7.0, uas PCI Security Standards Council tau tshaj tawm, tam sim no tso cai rau cov ntawv thov sab nraud xws li cov apps hauv khw app kom khiav ntawm cov khoom siv POI uas tau ntawv pov thawj. Tab sis tus qauv yuav tsum tau cov ntawv thov ntawd kom raug cais tawm ntawm cov haujlwm them nyiaj rhiab heev thiab lees paub siv cov kev tswj hwm cryptographicIb qho kev cai tshiab dua hauv tib qho version thaiv cov ntawv thov sab nraud los ntawm kev nyeem cov ntaub ntawv PAN lossis PIN meej txawm tias daim ntawv thov nyob rau ntawm daim ntawv teev npe dawb uas tau pom zoo. Rau lub cav loyalty, qhov no tseem ceeb ncaj qha: txhua tus qauv kev koom ua ke uas xav tias lub app loyalty tuaj yeem nyeem tag nrho cov nyiaj tau los, daim npav token, lossis tus neeg siv khoom tus kheej ncaj qha tawm ntawm cov txheej txheem them nyiaj tsis ua raws li ntawm lub cuab yeej v7.0-certified. Lub app loyalty yuav tsum tau txais cov ntaub ntawv ntawd los ntawm ib txoj kev pom zoo, cais tawm - thiab ntawm ntau lub davhlau ya nyob twg xauv, tsis muaj txoj kev zoo li no.

2.2 Cov SDKs Tshwj Xeeb Thaiv Kev Teeb tsa Native Loyalty App

Ib lub platform rau cov neeg siv khoom yuav tsum sau npe cov neeg siv khoom, nrhiav cov qhab nia seem, siv cov nyiaj txhiv, thiab luam tawm lossis tso saib cov khoom plig thaum muag khoom. Txhua yam ntawm cov haujlwm ntawd xav tau SDK hook. Cov davhlau ya nyob twg uas kaw lawm, OS uas yog tus muag khoom feem ntau tsis qhia txog cov hooks no rau cov neeg tsim khoom sab nraud - tus neeg muag khoom rau cov neeg siv ...

2.3 Kev Hloov Kho Firmware Cycles Tua Cov Kev Pabcuam Ncaj Ncees

Txawm tias qhov twg lub davhlau ya nyob twg uas raug kaw cia qhia txog SDK tsawg, firmware ntawm cov khoom siv them nyiaj ib lub hom phiaj feem ntau raug hloov kho tshiab raws sijhawm qeeb, raws li daim ntawv pov thawj, vim tias txhua qhov kev hloov pauv firmware tuaj yeem ua rau PCI rov qab lees paub. Tus neeg muag khoom ncaj ncees uas xav xa txoj cai txhiv dim tshiab, cov txheej txheem sau npe tshiab, lossis qib khoom plig tshiab yuav tsum tos lub voj voog tso tawm ntawm tus neeg muag khoom kho vajtse - tsis yog lawv tus kheej. Ntawm lub davhlau ya nyob twg Android POS qhib, lub app ncaj ncees hloov kho tshiab ywj pheej los ntawm nws lub pob app, tsis muaj kev vam khom rau lub davhlau ya nyob twg firmware hlo li.

3. Tus Nqi Tseeb ntawm Kev Koom Tes Ua Tsis Tau Zoo

Tus nqi ncaj qha ntawm kev sib koom ua ke tsis ua tiav yog kev ncua lossis rov qab tso tawm, tab sis tus nqi loj dua yog qhov tseem ceeb: cov khw muag khoom pheej yuav cov software ua siab ncaj ntawm tus nqi nce ntxiv thaum qhov sib xws ntawm cov khoom siv tseem yog qhov xav tom qab. Kev lag luam tswj kev ua siab ncaj thoob ntiaj teb tau kwv yees li $ 17.38 billion hauv xyoo 2026, thiab kwv yees tias yuav loj hlob ntawm tus nqi sib xyaw txhua xyoo siab dua 14% txog xyoo 2034. Txhua duas las siv rau lub platform ua siab ncaj uas tsis tuaj yeem khiav ntawm cov khoom siv them nqi yog ib duas las siv ob zaug - ib zaug rau software, ib zaug ntxiv rau kev hloov kho khoom siv uas yuav tsum tau tshwm sim ua ntej.
Kuj muaj tus nqi them rau kev ua raws li txoj cai. Cov kev pab cuam ncaj ncees sau thiab ua cov ntaub ntawv tus kheej ntawm cov neeg siv khoom - lub npe, tus xov tooj, keeb kwm yuav khoom, qee zaum cov ntaub ntawv sau npe biometric rau cov kev pab cuam tap-to-identify. Raws li EU Txoj Cai 2016/679 (GDPR), tias kev ua tiav yuav tsum muaj cov ntaub ntawv raug cai thiab kev pom zoo ua raws li txoj cai thaum sau npe. Kev koom ua ke ntawm kev ncaj ncees yuam los ntawm kev daws teeb meem tsis raug cai - lub davhlau ya nyob twg jailbroken, APK uas tsis tau txhawb nqa, lub choj screen-scraping - ua rau cov ntaub ntawv ua raws li txoj cai nyuaj dua los tsim thaum lub sijhawm tshuaj xyuas, vim tias txoj kev ntaub ntawv nws tus kheej yeej tsis tau tsim los kom raug tshuaj xyuas.

4. Lub POS Architecture uas qhib thiab npaj txhij rau kev ncaj ncees zoo li cas

Ib lub qauv vaj tse uas txhawb nqa kev ncaj ncees muaj peb yam zoo sib xws: SDK qhib, kev faib khoom software hauv app-store, thiab cov yam ntxwv ntawm cov khoom siv kho vajtse uas dhau ntawm kev siv daim npav.

4.1 Qhib SDK thiab API Nkag Mus

Cov chaw nres tsheb POS uas siv Android nrog SDK uas tau tshaj tawm cia tus neeg muag khoom ncaj ncees tsim ncaj qha rau APIs uas tau sau tseg rau lub tshuab luam ntawv, lub tshuab ntsuas, qhov tso saib rau cov neeg siv khoom, thiab lub kernel them nyiaj - yam tsis tas tos tus neeg tsim khoom kho vajtse rau txhua qhov tshwj xeeb tshiab. Qhov no yog tib yam qauv qhib-platform uas Square's Terminal API tau qhia rau nws tus kheej kho vajtse, thiab tam sim no nws yog tus qauv coj ua thoob plaws feem ntau ntawm cov chaw tsim khoom Android POS uas muag rau hauv ntau tus neeg muag khoom ib puag ncig es tsis yog kaw ib lub kiosks app. Cov tub lag luam nrhiav cov khoom siv kho vajtse ncaj qha los ntawm lub hauv paus muab khoom - suav nrog B2B toj roob hauv pes ntawm Suav teb POS terminal manufacturers — yuav tsum kho qhov qhib SDK ua ib qho kev lim dej yuav khoom, tsis yog kev xav tom qab uas tau tham tom qab kos npe rau daim ntawv cog lus.

4.2 Daim Ntawv Pov Thawj GMS thiab Kev Sib Txuas Lus ntawm App Store

Daim ntawv pov thawj Google Mobile Services (GMS) tso cai rau lub tshuab khiav cov pob khoom siv Android txheem los ntawm Play Store lossis lub khw muag khoom tswj hwm sib npaug, es tsis txhob txwv lub cuab yeej rau cov software firmware-bundled. Lub tshuab GMS-certified tuaj yeem nruab ib lub app loyalty tib yam li lub xov tooj nruab lwm lub app: ywj pheej, ntawm tus muag khoom lub sijhawm tso tawm, tsis muaj lub voj voog rov ua dua firmware-level.

4.3 Kev Sau Npe Nkag Mus Rau Biometric Loyalty

Ib pawg ntawm cov tshuab me me tab sis loj hlob zuj zus txuas ntxiv kev txheeb xyuas cov neeg ua siab ncaj dhau ntawm daim npav thiab tus lej xov tooj mus rau hauv kev sau npe biometric. Kev paub txog cov leeg ntawm xib teg yog ib qho piv txwv uas twb muaj lawm hauv kev xa mus rau kev lag luam - ZCS yog ib qho ntawm cov chaw tsim khoom Android POS uas tam sim no xa cov davhlau ya nyob twg uas siv palm-vein nrog SDK qhib, uas tso cai rau lub platform loyalty kom sau npe tus qauv palm vein ntawm tus neeg siv khoom ua lwm tus cim thaum them nyiaj es tsis txhob xav tau daim npav, app, lossis tus lej xov tooj nrhiav. Hom kev txheeb xyuas tus kheej no tsuas yog siv tau los ntawm lub platform loyalty thaum lub davhlau ya nyob twg SDK qhia nws ua API sau tseg - uas yog qhov yuav tsum tau ua qauv qhib uas tau piav qhia saum toj no, tsis yog qhov tshwj xeeb rau ib hom.

5. Daim Ntawv Teev Xyuas Kev Ntsuam Xyuas: Koj Lub Tshuab POS Puas Npaj Txhij Rau Kev Ncaj Ncees?

Ua ntej kos npe rau daim ntawv cog lus software rau kev siv ncaj ncees, paub meej cov hauv qab no ntawm sab davhlau ya nyob twg:

• ● Lub davhlau ya nyob twg xa nrog SDK uas tau tshaj tawm thiab sau tseg - tsis yog tsuas yog lub rooj vag them nyiaj webhook xwb.
• ● Lub davhlau ya nyob twg yog GMS-certified thiab txhawb nqa kev teeb tsa thiab hloov tshiab ntawm cov app ywj pheej.
• ● Tus neeg tsim khoom tuaj yeem lees paub qhov ua raws li PCI PTS POI rau txhua qhov kev siv sandboxing ntawm cov neeg thib peb, phim cov kev cai cais tawm hauv PTS POI version tam sim no.
• ● Tus neeg muag khoom ncaj ncees tuaj yeem sau lub npe ntawm tus neeg muag khoom uas khiav lub qauv davhlau ya nyob twg, tsis yog tsuas yog lub npe davhlau ya nyob twg xwb.
• ● Tus neeg muag khoom kho vajtse lub sijhawm tso tawm firmware tau sau tseg thiab tsis thaiv cov kev hloov tshiab theem app ywj pheej los ntawm tus neeg muag khoom ncaj ncees.

Cov qauv xaiv davhlau ya nyob twg — qhib OS, daim ntawv pov thawj, qhov tob ntawm SDK — tau them ntau ntxiv hauv peb cov txheej txheem tag nrho rau kev xaiv lub platform Android POS, uas taug kev los ntawm tib qho kev ntsuam xyuas kev xav dhau ntawm cov rooj plaub siv kev ncaj ncees xwb.

6. Cov Lus Nquag Nug

Q1: Puas muaj ib lub POS terminal twg khiav tau qhov kev pab cuam loyalty program?

Tsis yog. Ib lub terminal xav tau ib qho SDK qhib, kev faib software theem app-store, thiab PCI PTS-compliant sandboxing rau cov ntawv thov sab nraud. Cov terminals kaw, ib daim ntawv thov txwv lossis thaiv cov software loyalty tag nrho, tsis hais lub platform ntawm tus neeg muag khoom loyalty txhawb nqa dab tsi ntawm daim ntawv.
Q2: Dab tsi ua rau lub POS terminal "locked-down"?

Ib lub davhlau ya nyob twg uas raug kaw cia txwv tsis pub cov ntawv thov uas tuaj yeem ntsia tau, tsis qhia txog SDK rau pej xeem, thiab khiav firmware uas tsim los ntawm ib daim ntawv thov them nyiaj xwb. Cov yam ntxwv no txo ​​qhov kev tshuaj xyuas PCI tab sis kuj thaiv cov apps ua siab ncaj, CRM syncs, thiab lwm yam kev koom ua ke ntawm cov neeg thib peb los ntawm kev tsim.
Q3: Puas yog PCI ua raws li txoj cai tiv thaiv cov apps ua siab ncaj kom tsis txhob khiav ntawm POS hardware?

Tsis yog los ntawm lub neej ntawd. PCI PTS POI v7.0 tso cai rau cov ntawv thov sab nraud, suav nrog cov apps loyalty, yog tias lawv raug sandboxed deb ntawm daim npav them nqi cleartext thiab PIN cov ntaub ntawv. Kev ua raws li txoj cai yuav tsum tau cais tawm, tsis yog kev zam, thiab lub davhlau ya nyob twg lub architecture txiav txim siab seb qhov kev cais tawm ntawd puas ua tau.
Q4: Qhov txawv ntawm kev sib koom ua ke tom qab kev lag luam thiab kev sib koom ua ke tiag tiag yog dab tsi?

Kev sib txuas tom qab kev lag luam siv cov khoom plig tom qab kev muag khoom kaw, los ntawm lub vev xaib them nyiaj. Kev sib koom ua ke tiag tiag siv cov khoom plig thaum lub sijhawm them nyiaj, los ntawm SDK hook. Cov davhlau ya nyob twg xauv feem ntau tsuas yog txhawb nqa thawj zaug, uas tiv thaiv kev luv nqi thiab kev txhiv dim hauv kev sib tham.
Q5: Puas siv tau daim ntawv pov thawj biometric, xws li cov leeg ntawm xib teg, rau kev sau npe ua tus neeg siv khoom ncaj ncees?

Yog, ntawm cov davhlau ya nyob twg uas cov chaw tsim khoom nthuav tawm cov ntaub ntawv biometric los ntawm SDK uas tau sau tseg. Palm vein thiab cov cim biometric zoo sib xws cia lub platform loyalty lees paub tus neeg siv khoom rov qab los yam tsis muaj daim npav, tus xov tooj, lossis kev tshawb nrhiav app, yog tias cov qauv kho vajtse txhawb nqa kev nkag mus rau cov ntaub ntawv ntawd los ntawm lwm tus.